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Operational Management

Operational Management Improvements​

Barebones In-Store Order Managment​

  1. Simple to get up and running
  2. Guides the users through exactly what to perform in what situation
  3. Keep the flow as simple as possible

Order Processing:​

  • Clear workflow for order status updates (e.g., received, in-progress, baking, ready for pickup/delivery, completed).
  • Assign orders to specific staff members (bakers, delivery drivers).
  • Integration with kitchen display system (KDS) for streamlined order fulfillment.

Controlling Item Availability​

We are adding the ability to simply mark an item as "unavailable" in the new staff system. This will prevent that item from being able to be processed onto orders.

"Simple to get up and running"​

  • Quick Start Guide: A concise, easy-to-follow guide for new users.
  • Intuitive Interface: Use clear icons, labels, and a minimalist design to minimize confusion.
  • Minimal Training Required: Design the system to be intuitive enough that staff can learn it quickly with minimal training.
  • Pre-configured Templates: Offer pre-built templates for common order types to speed up order entry.

"Guides the users through exactly what to perform in what situation"​

  • Conditional Logic: Implement conditional logic to guide users through specific workflows based on order type, payment method, or other criteria.
  • Checklists and Reminders: Display checklists and reminders at key stages of the order process to ensure consistency and minimize errors.
  • Error Handling: Provide clear error messages and guidance on how to resolve common issues.

"Keep the flow as simple as possible"​

  • Minimize Clicks: Design the system to minimize the number of clicks required to complete common tasks.
  • Keyboard Shortcuts: Implement keyboard shortcuts for frequently used actions.
  • Batch Processing: Enable batch processing for similar orders to improve efficiency.